Support Center

Social media graphics 1

Borealis – Cloud Solution

Our cloud-based solution simplifies security management tasks from any internet-enabled device, providing global accessibility, scalability, and convenience to enhance the overall experience.

Move your existing configuration today!

download 1

Downloads

Keri Software Downloads
square info

Knowledge Base

Need help installing? Start Here!
seal question

RMA Request

Faulty hardware? Request an RMA
messages question

Question or Query

Ask a question to the Keri Team
money check Copy

Borealis Credential Formats

Submit a request to add custom credential formats to your Borealis system

cloud arrow up

Borealis Conversion Upload

Upload your Doors.NET Database for Conversion to our Borealis cloud solution.

user headset

Support Ticket

Open a support ticket, for assistance at your own pace.

database

Doors.NET Database Conversion

Doors32 to Doors.NET Database Conversion

file video

Training Video Library

Take a look at our training video playlists

cloud arrow up

Doors.NET Cloud Backup

Registration form for Doors.NET Cloud-Backup

triangle

Doors32 & PXL Upgrade

Support for Doors32 Ended in January 2020 – Please upgrade now.

key

Password Recovery

Password reset for Doors.NET & Borealis

Our Team is Always Here To Help

user headset

Call Technical Support

Let’s help, Speak to a support agent

circle phone

Call Sales

Talk to a Sales representative

Can’t Find What You’re Looking For?