Training Hub
Below we have provided quick access to guides and manuals for our most popular products
Guided Support
Try our new Interactive conversational support solution.
Cloud & Software Management Suites
Visual Doors
Visual Doors Quick Start Guides & Manuals
Telepathy
Telepathy Quick Start Guides & Manuals
Hardware, Controllers, Readers & More.
NXT-MSC Controllers
NXT-MSC Quick Start Guides & Manuals
NXT Readers
NXT Reader Quick Start Guides & Manuals
NXT 4x4 Module
NXT 4×4 Quick Start Guides & Manuals
NXT RM3 & WI
NXT RM3 & WI Quick Start Guides & Manuals
Intelliprox Blue
Intelliprox Quick Start Guides & Manuals
Neutron
Neutron Quick Start Guides & Manuals
PXL Controllers
PXL Quick Start Guides & Manuals
MS Readers
MS Readers Quick Start Guides & Manuals
Entraguard Units
Entraguard Quick Start Guides & Manuals
Other & Peripherals
Other Keri Products & Peripherals.
Knowledge Base & Video Playlists
Knowledge Base
Find Data Sheets & Installation Guides
Video Training Playlists
Video Training Playlists
Doors32 & PXL Upgrade
Support for Doors32 Ended in January 2020 You will need to upgrade your existing installation for continued support
Our Team is Always Here To Help
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Can’t Find What You’re Looking For?
Contact Technical Support:
Phone:
1-800-260-5265 or 1-408-435-8400
Press 2 to enter the Technical Support queue.
Download: TeamViewer
TeamViewer is already installed alongside Doors.NET, You will only need to download if advised by your support agent.
Only Follow These Steps When Advised by a Technical Support Agent:
Step 1:
To Open a Tech Support Remote Session, Search For: Tech Support Remote Session, In your Windows search tool, And ‘Run As Administrator’

Step 2:
Tech Support Remote Session will open, and ask for you to allow changes to your device, you will need to click yes to proceed, followed by a second window with a useage disclaimer, you must click yes to proceed.
