Training Hub

Only Follow These Steps When Advised by a Technical Support Agent:

Step 1:
To Open a Tech Support Remote Session, Search For: Tech Support Remote Session, In your Windows search tool, And ‘Run As Administrator’ 

Step 2:
Tech Support Remote Session will open, and ask for you to allow changes to your device, you will need to click yes to proceed, followed by a second window with a useage disclaimer, you must click yes to proceed.

Step 3:
You will need to share Your ID, and Password with the support Agent, This will allow remote access to your device, allowing the support agent to assist remotely.